Frequently Asked Questions

Yes! Our New Zealand Social casino games platform is completely free to play. All Social casino games are in demo mode, meaning no real money is required or involved. You can enjoy unlimited gameplay without any financial commitment.

No, our New Zealand Social casino games platform is demo-only. All coins, gems, and rewards are virtual and have no real monetary value. This Social casino games platform is designed purely for entertainment purposes.

Creating an account is optional but recommended. With an account, you can track your progress, save your achievements, and participate in missions and rewards. However, you can play games without an account.

Missions are fun challenges that reward you with XP and virtual coins in our Social casino games. Complete daily, weekly, or special missions to earn rewards. All rewards are virtual and for entertainment only in our New Zealand Social casino games platform.

Yes! All games use random number generators to ensure fair gameplay. Since this is demo play, outcomes are randomized for entertainment purposes only.

Absolutely! Our New Zealand Social casino games platform is fully responsive and works on all devices including smartphones, tablets, and desktops. Enjoy the cosmic Social casino games experience wherever you are!

Your progress is saved when you have an account. If you don't log in for an extended period, your account and progress will remain intact. However, you may miss out on daily bonuses and time-limited missions.

Yes! We have a dedicated support team available 24/7. You can contact us through our Contact page or visit our Support Center for assistance.

Yes, you must be at least 18 years old to use our New Zealand Social casino games platform. While this is a demo Social casino games platform, we maintain age restrictions to ensure responsible gaming practices.

We recommend keeping your account private. Sharing accounts may result in loss of progress or account suspension. Each user should have their own account for the best experience.

If you've forgotten your password, you can reset it by clicking the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password. If you don't receive the email, check your spam folder or contact our support team.

CosmicSpin works on all modern web browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser. The platform is optimized for both desktop and mobile devices.

We regularly add new slot games and features to keep the experience fresh and exciting. New games are typically added monthly, and we announce them through our missions and notifications. Stay tuned for updates!

No, CosmicSpin requires an active internet connection to function. This ensures that your progress is saved in real-time and you have access to the latest games and features. However, you can play on any device with internet access.

Yes, we take your privacy seriously. We use industry-standard security measures to protect your personal information. We never sell your data to third parties. For more details, please review our Privacy Policy.

When you create an account, your progress is automatically saved. You can view your achievements, mission progress, and statistics in your profile. Visit the Missions page to see your current challenges and track your completion status.

We offer four types of missions: Daily missions that reset every 24 hours, Weekly missions that reset every week, Achievement missions that are one-time challenges, and Special missions that appear during special events. Each mission type offers different rewards and challenges.

Yes, you can play games without an account. However, without an account, your progress won't be saved, and you won't be able to participate in missions, claim daily bonuses, or track your achievements. We recommend creating a free account to get the full CosmicSpin experience.

Daily bonuses are available every 24 hours. The longer your login streak, the bigger your bonus becomes. You can claim your daily bonus on the Rewards page. Remember, all bonuses are virtual and have no real monetary value.

If you miss a day, your daily bonus streak resets to day 1. However, your overall progress, achievements, and mission completions remain intact. Don't worry - you can always start a new streak!

No, CosmicSpin is completely free with no in-app purchases. There are no premium features, no paid upgrades, and no way to spend real money. Everything is available to all players at no cost.